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Your favorite theme park and water park are open for the 2020 season! There are a number of changes this year at both Dollywood and Dollywood’s Splash Country, and we’re here to help you navigate through them all. Here is your guide to Dollywood’s Splash Country and Dollywood in 2020:
What’s New at Dollywood?
Dollywood opened on June 15 for season passholders and June 17 to all guests. While the world-class theme park is still the same place you know and love, there are a couple new changes throughout the park to protect the safety of both guests and staff. We’ve made a list of all the new changes so you know what to expect when you visit!
New operating hours for August and September.
Beginning the second week of August and running through September, Dollywood theme park will be closed on Tuesdays, Wednesdays and Thursdays. Dollywood’s Splash Country will be closed on select days as well, and the waterpark will close for the season after Labor Day. To view up-to-date operating hours for both parks, take a look at the Dollywood calendar.
Reservations are no longer required as of July 14.
One of the biggest changes for Dollywood this season was that reservations were required for all guests, including season passholders. This was so the attraction could manage attendance capacity in the park. Dollywood announced on Tuesday, July 14 that they were lifting the reservation requirement. Based on strong guest satisfaction and positive guest reviews, Dollywood is no longer requiring guests or passholders to make reservations prior to their visit. Daily capacity will be limited.
In addition, one-day and multi-day tickets are valid for a 5-day window following the original selected date. A paid ticket guarantees access to Dollywood and/or Dollywood’s Splash Country. However, to maintain social distancing, passholders are still required to make reservations at Dollywood’s Splash Country.
You can get your Dollywood and Dollywood’s Splash Country tickets online.
Everyday Heroes Appreciation Days
Dollywood announced Everyday Heroes Appreciation Days, which are designed to recognize the hard work of essential workers. This new campaign allows frontline workers, first responders, public employees and military who serve our country and communities the opportunity to buy a one-day Dollywood admission ticket online for just $39 plus tax. The online offer is can be purchased for a limited time and is available for use through Sept. 21.Employees must use a special redemption code from their employer to complete the transaction. Employees who are interested should encourage their employers to fill out an online form to request the redemption code for their company.
Everyone Pays Kids Price Promotion
From now through September 21, anyone who purchases a regular one-day admission online can do so at a child’s ticket price! As part of the promotion, each ticket purchased includes a refillable drink mug at Dollywood! The mug getes you unlimited $0.99 refills through Jan. 2, 2021.
Face masks/face coverings required for visitors 3 and up.
Everyone in your group who is 3 years of age or older must wear a face mask or face covering at Dollywood. However, there are some exceptions where masks are not required. This includes while eating or drinking, when taking photos, and on select rides at the park. There are also mask free break zones at the park where you can remove your face covering while keeping 6 feet apart from other guests.
Temperature screenings/health assessments at entrance.
When you arrive at Dollywood, you’ll have your temperature screened before you enter the park. Anyone with a temperature of 100.40 or above will not be permitted entry, along with anyone who arrived with that person. Guests will also be given a four question health assessment prior to entry.
Physical distancing measures.
Dollywood asks that all guests keep a distance of 6 feef apart from guests who aren’t in their party. There are signs and floor graphic reminders throughout the attraction.
Additional sanitation measures.
Dollywood has also added extra sanitation measures in the park. There are portable hand-washing stations so guests can wash hands frequently, and a significant number of hand-sanitizing stations in public areas and other high traffic locations. In addition, there is an increased frequency of cleaning high-touch areas and seating, like railings, queue areas, restaurant seating and more.
Some areas remain closed.
Some areas at Dollywood where proper physical distancing can’t be achieved remain closed for the time being. These areas include Lumberjack Lifts, Granny’s Garden, Lil’ Pilots Playground, Firehouse Fun Yard, Hidden Hollow and Wildwood Creek.
Festivals remain as scheduled.
The remaining Dollywood festivals are still scheduled as planned. This includes the brand new Flower & Food Festival, the Harvest Festival and Smoky Mountain Christmas.
The Harvest Festival, which features the Great Pumpkin LumiNights, will take place from Sept. 25 through Oct. 31. Dollywood’s Smoky Mountain Christmas will run from Nov. 14, 2020 through Jan. 2, 2021.
What’s New at Dollywood’s Splash Country?
Dollywood’s Splash Country will follow the same basic guidelines as Dollywood, including additional sanitation measures, reservations, and temperature screenings. Here are more details on what’s new at the water park this season:
Lounge chairs set up with physical distancing guidelines in mind.
All lounge chairs throughout Dollywood’s Splash Country are set up with physical distancing guidelines in mind. All the chairs will be placed in a way that allows travel parties to sit together, while also maintaining at least 6 feet between other guests.
Some areas of the water park remain closed.
Like Dollywood, some areas of Dollywood’s Splash Country remain closed. These areas include Bear Mountain Fire Tower, RiverRush, the Cascades and FireTower Falls.
Face masks required when guests can’t socially distance.
Like Dollywood, face masks are required when socially distancing is not possible. However, masks will not be required on slides and water rides, in pools and when in lounge chairs.
All-New Water Park Dining Pass.
One big change at Dollywood’s Splash Country in 2020 is the all-new Water Park Dining Pass! This is available exclusively for season passholders. The pass allows you to enjoy a meal and snack every time you visit Dollywood’s Splash Country during the 2020 season! The pass is available for $40.
Dollywood Season Pass Information for 2020
Season passes for Dollywood and Dollywood’s Splash Country are valid through June 15, 2021. Season passholders have the opportunity to enter the park first each day with a reservation! More benefits of season passes include a friends and family discount and saving on additional area attractions like Ripley’s Aquarium. If you purchase a Gold Pass, you’ll also enjoy free parking and 20% off food and merchandise. Prices for Dollywood 2020 season passes are included below:
Dollywood Theme Park Pass – Regular – $139
Gold Dollywood Theme Park Pass – Regular – $224
Dollywood Theme Park Pass – Child – $129
Dollywood Theme Park Pass – Senior – $129
Gold Dollywood Theme Park Pass – Senior – $214
Dollywood’s Splash Country Pass – Regular – $109
Gold Dollywood’s Splash Country Pass – Regular – $194
Dollywood’s Splash Country Pass – Child – $99
Dollywood’s Splash Country Pass – Senior – $99
Gold Dollywood’s Splash Country Pass – Senior – $184
Multi-Park Super Pass – Regular – $189
Gold Multi-Park Super Pass – Regular – $274
Multi-Park Super Pass – Child – $179
Multi-Park Super Pass – Senior – $179
Gold Multi-Park Super Pass – Senior – $264
We bet you can’t wait to visit Dollywood and Dollywood’s Splash Country this year! To learn more before your visit, check out these 10 Dollywood rides you have to try!