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The Island in Pigeon Forge Has Been Recognized for Top Digital Customer Experience

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Recently, The Island in Pigeon Forge tied for second place in the Top 100 U.S. Attractions for Web, Social Media and Brand Presence! In the 2021 Attractions Digital Customer Experience Report by LaneTerralever, The Island ranked in the top of its class, alongside The Great Wolf Lodge, Legoland in California, the San Diego Zoo and the Metropolitan Museum of Art. Learn more about the recognition and what makes The Island in Pigeon Forge a can’t-miss spot below:

How the Rankings Work

The Island was judged on its website experience, social media presence, and overall brand impression. Scoring 84 out of 100, The Island was one of only 11 attractions to score at the “Top of the Class” ranking (81-100). The scores are broken down by 40% Social Media, 30% Brand Experience, and 30% Website. This is such an honor for The Island because a high score in these areas means they are well connected and have a good relationship with their audience!

What Makes The Island in Pigeon Forge a Can’t-Miss Spot

island in pigeon forgeAs one of the top attractions in the Smokies, it’s no surprise that The Island is being recognized for its customer experience! With so many shopping, dining, and entertainment options to choose from, you’ll have a great time at The Island. All of the fun aspects of The Island are documented on their website and social media platforms! Here are some of the reasons The Island is a can’t-miss spot on your next Smokies vacation:

1. It’s Free

With free parking and admission, just visiting The Island comes at no cost to you. If you want to sit and enjoy the fountain show or listen to live music outside of Ole Smoky Moonshine, you can and won’t have to pay a penny. The Island is perfect for taking in the Pigeon Forge views and enjoying all the sights and sounds. There are few things that are this much fun and completely free in the Smokies.

2. Awesome Restaurants

paula deenYou’ll never leave The Island in Pigeon Forge on an empty stomach! With some of the best and most unique dining options in the area, you’ll have tons of places to choose from. Enjoy a family-style Southern dinner at Paula Deen’s Family Kitchen or try one of the awesome burgers from Timberwood Grill. Make sure you save room for dessert so you can try The Island Creamery or The Bakesale.

3. Great Shopping

There are tons of shopping options within The Island. From boutiques to moonshine distillery shops, there is something for everyone. Visit the Be Free Boutique or Earthbound Trading for cute clothes, jewelry and more! For those who want to take home a taste of the Smokies, visit Bootleggers Winery or Ole Smoky Moonshine. They also have every souvenir you could ever want to take home for all your friends and family.

More Things to Do in Pigeon Forge

With all these awesome activities, it’s no wonder The Island in Pigeon Forge has received another award for their customer experience. Make The Island part of your must-visit list on your next trip to the Smokies! Looking for other attractions in the area? Check out our list of things to do in the Smoky Mountains and start planning your next vacation today!